"Solveiga was so kind and informative to rent from. I am continually impressed at her professionalism that this despite this being my first review, I've rented from her previously (I just didn't review it in time) An example of the kindness, she made sure both batteries were charged and ready to use from when I picked them up. She was accommodating both times I used the sander in both pick up and drop off. She offered tips on using the sander and the additional battery was a godsend (I was painting doors on an old house and needed to sand after removing gloss with a heat gun). If I need a sander again I will rent from her. But hopefully I'm done with my d.i.y. era."