Shan R

Has been renting our things out since 2019

5/5

Usually responds within half an hour

100% response rate

London

I work full-time and I am also a freelance videographer and content creator. Alongside my full-time job in the tech sector, lending on Fat Llama is a part-time business. When I’m not using my equipment, I prefer to rent it out so that others can make use of it. TERMS AND CONDITIONS: If the renter does not pay or initiate the verification process within 6 hours of acceptance, the request will be canceled and made available for the next customer. It is the renter’s responsibility to complete the verification process on time. The borrower/renter must check availability before booking, as last-minute booking acceptance cannot be guaranteed. It...

is recommended to book well in advance, at least 24 hours before the rental starts. Pickup times and locations must be agreed upon and communicated 12 hours before the rental start time. Pickup and drop-off timings, as well as the location, must be agreed upon before booking. From Tuesday to Saturday, preferred pickup and drop-off times are between 8:30 a.m. and 10:00 a.m., and 6:30 p.m. and 8:30 p.m. Pickup/drop-off at Dean Street, Soho, between 3:00 p.m. and 4:00 p.m. is possible but must be arranged in advance. I am more flexible on Mondays and Sundays. According to Fat Llama’s rental policy, a one-day rental equates to 24 hours or less. If your rental extends beyond 24 hours, consider booking for two days unless otherwise agreed. However, I may be flexible if I don’t have my own shoot scheduled. In such cases, you could pick up the equipment between 9:00 a.m. and 10:00 a.m. and return it the next evening before 6:30 p.m. to 7:00 p.m., totaling roughly 33 hours. Late returns without prior mutual agreement may incur additional charges or fees. Punctuality is important. If we agree on a pickup or return time of 10:00 a.m., it means 10:00 a.m. A delay or early arrival of 10-15 minutes is acceptable, but anything beyond that is not. Given my tight deadlines, I cannot accommodate borrowers arriving hours later than the agreed time. If a borrower cannot meet the agreed deadline due to unavoidable circumstances, we can set a new deadline amicably, provided it is arranged in advance. Discounts are available for borrowing multiple items or for extended rental periods. It is the borrower’s responsibility to inspect all items and their condition during pickup and upon return. The camera can be picked up from the following stations: all stations on Oxford Street, as well as Holborn, Liverpool Street, Mile End, Aldgate East, Stratford, Manor Park, Custom House, and Canning Town. Delivery within zones 1-3 to easily accessible stations is possible with mutually agreed timing. Please inquire about delivery options in advance.

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